Everything you need to know
Frequently Asked Questions
Find the answers to your questions below from our most frequently asked questions!
Yes, please contact us direct for best rates.
Yes, for an additional charge.
Yes, for an addition charge.
No, but there is street parking on Portland street, NCP car park on Portland Terrace, West Quay shopping centre and ASDA car park a few minutes walk away.
Yes, it is fully refundable after check out.
Yes, we provide high speed WIFI, the password can be found in you check in details .
You will be sent your check in details and access codes for the front door and you apartment door via the booking portal (booking.com, Expedia, Hotels.com, Direct emails)
Place the palm of your hand on the pad, enter the code provided followed by the star and turn the latch.
Yes, please contact us directly
